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OC girl Return Policy

If for any reason you are not satisfied with your order, please return items within 21 days of receipt. Merchandise must be in new condition with tags attached and must be accompanied by the
original receipt or invoice. Refunds will be made to the original form of payment. Returns are accepted through the mail.

Shipping and handling charges will not be refunded.*

To return by mail:

1. Please fill out the Return Form completely and keep a copy for your records.
2. Package the items along with the completed Return Form securely. You may use the original box for the return shipment.
3. We recommend sending returns via insured, traceable mail to ensure safe delivery. OC girl is not responsible for lost return shipments.

OC girl
23333 Ridge Route Dr. Unit 186
Lake Forest, CA 92630

4. The return will be refunded to the original form of payment used for purchase. Allow 2-3 weeks from
the shipping date for the account to be credited and 1-2 billing cycles for the refund to appear on the
credit card statement.

Exchange Policy
Because merchandise quantities are limited, we strongly recommend that you do not exchange items as
it is likely that the item(s) you want will no longer be available. In order to get the item(s) you want as
quickly as possible, simply place a new order and return the unwanted item for a refund. When we
receive your return, we'll issue a refund. If the item was sent to you as a gift, the refund will be credited
to the original credit card used for the payment.
We will make every effort to honor exchange requests provided the merchandise requested is still
available. If you’d like to make an exchange, list the item(s) you would like to receive on the Return
Form included with your order. You will receive an email confirming that we are processing your return,
followed by a separate email detailing the availability and/or shipping status of your exchange. Available
item(s) will be sent via Standard Shipping to the shipping address on your invoice. There are no
additional shipping & handling charges for exchanges.

Please note that in the event that your exchange requires additional funds, the credit card initially
used to purchase your order will be charged the difference. We are not able to accept personal check
payments with your return.

We are unable to honor previous sale prices or promotions when you place your new order.
Last Updated: 2 Jul 2010 10:14:40 PDT home  |  about  |  terms  |  contact
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